Below is your professionally written Return & Refund Policy for Kit Gizmo (corrected and ready to use on your website):

Return & Refund Policy

Kit Gizmo

At Kit Gizmo, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Our return and refund process is designed to be simple, fair, and transparent.

1. Return Window

You have 30 days from the date you receive your item to request a return.

If 30 days have passed since delivery, unfortunately we cannot offer a refund or exchange.

2. Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

• The item must be unused and in the same condition as received.

• The item must be in its original packaging, with all tags intact.

• A receipt or proof of purchase is required.

We reserve the right to refuse returns that do not meet these conditions.

3. Damages and Issues

Please inspect your order immediately upon delivery.

If your item is defective, damaged, or incorrect, contact us right away.

• Replacement: If the item was damaged during transit, we will send a replacement at no additional cost.

• Notification Period: You must contact us within 48 hours of delivery for damage or wrong-item claims.

Photos or videos may be required to process your claim.

4. Order Cancellations & Edits

Cancellations:
Orders can be canceled within 24 hours of placing the order for a full refund.

Order Edits:
If you need to change your order (size, color, address, etc.), please contact us within 12 hours of placing it. After 12 hours, we cannot guarantee changes as the order may already be processed.

5. Return Shipping Costs

• For standard returns (e.g., change of mind, wrong size selected by customer), the customer is responsible for return shipping costs.

• If the return is due to our error (defective, damaged, or incorrect item), we will cover the return shipping costs.

Shipping fees (if any) are non-refundable unless the return is due to our mistake.

6. Restocking Fee

We believe in fair pricing.
There is no restocking fee for returned items.

7. Refund Process

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

If Approved:

• The refund will be issued to your original payment method.

• Refunds are processed within 7 business days after approval.

Please note: It may take additional time for your bank or credit card company to process and post the refund.

8. Exchanges

The fastest way to receive a different item is to:

1. Return the original item.

2. Once the return is accepted, place a new order for the desired item.

9. Lost Parcels

If your parcel is lost in transit (and the correct shipping address was provided at checkout), we will gladly send a replacement.

If you prefer a refund, we must wait 30 days to confirm the parcel is officially lost before issuing the refund, in case the package is delivered late.

10. Return Address

To initiate a return and receive the correct return address, please contact our support team first.

Returns sent without prior approval may not be accepted.